Frequently Asked Questions

Here you can find answers to common questions about shopping at Zenithgym.

Orders & Checkout

How can I cancel my order?

You can cancel your order within 24 hours of placing it by reaching out to our support team.

Can I change my order information?

Yes, you may modify your order details within 12 hours after it has been placed.

What if I need to change my billing address?

Once your order is confirmed, we are unable to change the billing address.

Shipping & Delivery

Where do you ship from?

We ship orders from various locations, with the majority originating in the United States.

When will my order ship?

Orders are generally processed within 1 to 3 days after payment confirmation.

How long does shipping take?

Shipping times usually range from 5 to 20 business days within the United States, depending on the selected shipping method.

Returns & Refunds

How do I start a return?

To initiate a return, please consult our Return Policy for detailed instructions.

What is the refund window for returns?

Items can be returned within 30 days of delivery if they are defective or damaged.

How long does it take to receive a refund?

Refunds are processed once we receive and inspect the returned item.

Payments & Security

What payment methods are accepted?

We accept payments through PayPal.

What currency do you use for transactions?

All transactions are processed in USD.

Contact

Email: support@zenithgym.shop
Address: 1500 Lynne Renee Ct, Modesto, CA 95358, USA